Frequently Asked Questions About Burlington Delivery
Everything you need to know about our courier service in Burlington.
How long does delivery take between Burlington and Toronto?expand_more
Same day. Typical transit is 45 to 60 minutes on the QEW depending on the time of day. A morning pickup in Burlington is on a Toronto desk before lunch. Hamilton is 20 minutes the other way.
Do you service Burlington's corporate parks and industrial corridor?expand_more
Yes. Harvester Road, North Service Road, the QEW and 403 interchange, Appleby Line, Walker's Line, and every corporate park in town. Direct hand-off at your loading bay, no warehouse staging.
How often do you run between Burlington and Toronto?expand_more
Multiple times daily in both directions. Because we are on the QEW corridor all day, a Burlington pickup rarely waits long for a driver.
Do you serve Aldershot and Joseph Brant Hospital?expand_more
Yes. Aldershot, the Plains Road corridor, and Joseph Brant Hospital for specimens, pharmacy supplies, and equipment. Chain-of-custody available for medical and legal cargo on request.
Do you do after-hours, weekend, or Sunday delivery in Burlington?expand_more
Yes. After-hours, evening, Saturday, and Sunday pickups are available for an additional fee. Contact dispatch for evening and weekend bookings.
What is the difference between Direct, Rush, and Same-Day?expand_more
Direct means a single driver runs your package non-stop with no other stops, fastest possible transit, premium price. Rush (hotshot) means we dispatch within 60 to 90 minutes of booking. Same-day means pickup within your booked window and delivery before close of business. All three are same-calendar-day delivery.
What postal codes do you cover in Burlington?expand_more
All of L7L through L7T. Aldershot to Appleby, the lakeshore to Highway 5. If your address starts L7, we cover it, and we cover Oakville and Hamilton on the same runs.
How is this different from an overnight carrier?expand_more
Overnight networks move Burlington to Toronto next-day standard, because the package sits in a depot overnight before it ever gets on a truck. We deliver the same day. On a 50 km lane, that difference is 18 to 24 hours.
How fast is Burlington to Hamilton?expand_more
Burlington to Hamilton is 12-20 minutes via the QEW, Burlington and Hamilton are effectively a single delivery zone for our purposes, given the Skyway is the only real choke point. Off-peak you can clear it in 12 minutes; during rush, allow 20-25 to be safe. We treat them as adjacent on the flat-rate sheet.
Do you serve Aldershot and the industrial north service road?expand_more
Yes. Aldershot, the North Service Road corridor, and the Walker's Line industrial belt are all routine Burlington pickups. Many of these warehouses have specific dock numbers and gate-access protocols, please share the dock and any visitor-pass requirements at booking so dispatch can pre-clear the driver.
Can you do same-day Burlington to Niagara Falls?expand_more
Yes, Burlington is well-positioned for the Niagara run via the QEW, 50-65 minutes off-peak. Same-day cutoff is 13:30 ET out of Burlington; later than that, the arrival in Niagara could miss business hours. The Burlington-Niagara wine and hospitality corridor is one of our higher-volume same-day lanes.
Do you handle Joseph Brant Hospital pickups?expand_more
Yes. Joseph Brant courier pickups follow standard hospital-receiving protocols, drivers check in at the loading dock, not the main entrance. Specimen runs to Hamilton General or McMaster reference labs are time-sensitive; we treat hospital pickups as priority dispatches and can typically arrive within 20 minutes of booking.
How do you handle the Burlington Skyway during construction?expand_more
When the Skyway has lane reductions or is fully closed for maintenance (typically scheduled overnights), we route via the South Service Road through Stoney Creek into Hamilton. Adds 10-15 minutes vs the Skyway. We monitor the MTO updates and dispatch around scheduled closures; flat-rate pricing absorbs the detour cost.