Question 1

Is my package fully insured?

Accepted Answer

Yes! Every delivery is fully insured at no extra cost. Your items are fully protected from pickup to delivery.

Question 2

What happens if my delivery is late?

Accepted Answer

We have a 100% on-time track record. In the rare event of a delay, you'll receive proactive updates and we'll work to resolve it immediately.

Question 3

How can I track my delivery?

Accepted Answer

You'll get instant access to our real-time tracking portal where you can see your driver's location and receive live updates throughout the delivery.

Question 4

What's included in the $59.99 price?

Accepted Answer

Our base price includes same-day delivery, full insurance, real-time tracking, professional handling, and one pickup to one delivery location.

Question 5

Do you deliver on weekends?

Accepted Answer

Yes! We operate 7 days a week with morning and afternoon pickup windows to fit your schedule.

Question 6

Can I cancel or reschedule?

Accepted Answer

Absolutely. Cancel or reschedule anytime before pickup at no charge through your online dashboard.

Question 7

How is PrimeRoutes different from FedEx or UPS?

Accepted Answer

Unlike traditional couriers that deliver next-day between cities, PrimeRoutes delivers same-day. Your package travels directly with one driver—no overnight sorting facilities, no warehouse delays. Pick up today, deliver today.

Same-Day Legal Document Delivery

How Law Firms Use PrimeRoutes

Court Filings

Discovery Documents

Client Documents

Closing Documents

Will & Estate

Multi-Office Transfers

Why Law Firms Choose PrimeRoutes

Chain of Custody

Signature Confirmation

Fully Insured

Same-Day Guaranteed

Never miss a court deadline